Privacy policy

Effective Date: 28 October 2026

This Privacy Policy explains how DSS ELECTRICAL PTY LTD, trading as AllureMist, collects, uses, stores, protects and shares your personal information when you visit AllureMist.com, create an account, place an order, subscribe to our newsletter or contact our customer support.

We collect personal information that you voluntarily submit to us, including your full name, email address, phone number, billing and shipping addresses, payment information, and order history. We also automatically gather non‑identifiable technical information when you browse our website, such as your IP address, browser type, device information, pages viewed, time spent on the site, and referral source, through cookies and similar tracking technologies.

Payment card details are processed securely by our authorised payment provider, Stripe. We do not store your full credit or debit card information on our own servers.

We use your personal data to process and fulfil your orders, send order confirmation, shipping and tracking notifications, respond to your support enquiries, verify your identity, prevent fraudulent transactions, improve our website functionality and product offerings, and send marketing communications if you have opted in to receive them. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages.

We only share your personal information with trusted third parties who are necessary to complete your purchase, including payment processors, shipping carriers, fraud prevention service providers and IT service vendors. All third‑party service providers are contractually required to protect your personal data and use it only for the purposes we authorise. We will not sell, rent or trade your personal information to third parties for independent marketing purposes without your explicit consent.

We maintain appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, loss, alteration or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

You have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your personal data where permitted by law, and withdraw consent for data processing. To exercise these rights, please email us at contact@alluremist.com.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Your continued use of our website after updates are published indicates your acceptance of the revised policy.

If you have any concerns or questions about our privacy practices, please contact us at contact@alluremist.com or call +61 7 5539 6182.