Contact Us

Effective Date: 28 October 2026

Thank you for visiting AllureMist. If you have any questions about our products, orders, shipping, returns, policies or general enquiries, our customer support team is ready to assist you.

Company: DSS ELECTRICAL PTY LTD Trading Name: ALLUREMIST Website: AllureMist.com Email: contact@alluremist.com Phone: +61 7 5539 6182 Registered Address: 22 Cavill Avenue, Surfers Paradise QLD 4217, Australia

Customer Support Hours Monday – Friday: 8:00 – 21:00 Saturday – Sunday: 9:00 – 18:00

Please include your order number in all correspondence related to an existing purchase, as this will help us locate your order and reply to you faster. We aim to respond to all email enquiries within 24 to 48 hours during our operating hours.

For urgent matters, including missing parcels, incorrect items, or damaged goods, you may reach us by phone during our listed business hours.

If you wish to submit formal notice, request personal data access, or raise a complaint, you may send written notice to our registered postal address listed above or via our official email channel.

We appreciate your support of AllureMist and look forward to assisting you.